Company Name: Shri Balaji Fashions
Last Updated: 28 October 2026

1. Shipping Coverage

Shri Balaji Fashions ships customised apparel across India, subject to courier serviceability and availability.

We deliver to the address provided by the customer during checkout or order confirmation.

2. Order Processing and Production Time

Our usual production time is 3–4 working days after the following have been confirmed:

• Final design and artwork approval.
• Product details, sizes, colours, and quantities.
• Required advance payment.

Production time excludes Sundays and applicable holidays.

Complex or bulk orders may require additional processing time. If a significant delay is expected, we will communicate it to the customer where reasonably possible.

3. Next-Day Dispatch

Next-day dispatch may be available for eligible products and orders at an additional charge of ₹35 per piece.

This service must be confirmed by our team before the order is accepted.

Next-day dispatch refers to dispatch from our facility, not guaranteed next-day delivery to the customer.

Availability depends on order details, artwork approval, stock, production capacity, and the time the order is confirmed.

4. Shipping Charges

Shipping charges, if applicable, will be communicated during checkout or before order confirmation.

Charges may vary depending on the delivery location, order quantity, parcel weight, dimensions, and selected courier service.

Any special shipping arrangement or express service will be confirmed with the customer before dispatch.

5. Estimated Delivery Time

Delivery time depends on the customer’s location, courier partner, service availability, and other logistical factors.

The estimated delivery timeline, where available, will be communicated during ordering or after dispatch.

Delivery dates are estimates and are not guaranteed unless expressly confirmed in writing.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or tracking link after dispatch.

Customers can use the tracking details to follow the shipment’s progress.

For assistance with delayed or untraceable shipments, please contact our support team.

7. Incorrect Address and Failed Delivery

Customers are responsible for providing accurate delivery information, including the recipient’s name, address, PIN code, and phone number.

If delivery fails because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, additional shipping charges may apply to re-dispatch the order, where applicable.

Please contact us promptly if your delivery details need correction. Changes cannot be guaranteed once an order has been dispatched.

8. Damaged, Missing, or Incorrect Orders

Please inspect your order upon receipt.

If your parcel arrives damaged, contains missing items, or differs from the confirmed order, contact us as soon as possible, preferably within 48 hours of delivery.

Please provide:

• Your order number.
• Photographs of the product and packaging, where relevant.
• A description of the issue.
• Any other information reasonably needed to investigate the claim.

We will review the claim and provide an appropriate resolution in accordance with our Refund, Return & Cancellation Policy and applicable law.

Reporting an issue after 48 hours does not automatically remove any rights available under applicable law.

9. Courier Delays

We work with third-party courier partners to deliver orders.

Delays may occur because of weather conditions, transportation disruptions, strikes, public holidays, operational issues, or other circumstances outside our reasonable control.

We will assist customers in following up with the courier where reasonably possible, but we cannot guarantee a particular delivery date.

10. Order Cancellation Before Dispatch

Customers who wish to cancel an order should contact us immediately.

Cancellation of customised orders may be restricted once production has begun.

Any eligible refund will be handled according to our Refund, Return & Cancellation Policy and applicable law.

11. Contact Information

For shipping-related enquiries, tracking assistance, or delivery issues, contact us:

Company Name: Shri Balaji Fashions
Email: [Insert Business Email]
Phone/WhatsApp: [Insert Business Phone Number]
Business Address: [Insert Business Address]